Founding Customer Pricing

Unlimited users.
Every plan.

Vizier does not charge per seat. Plans scale with your data estate and the intelligence you switch on — not with how many people you let look at it.

Founding pricing is protected for 24 months from activation.

“The rate you activate on is the rate you keep for 24 months.”

No introductory period that quietly expires, no usage cliff, no credits to track.

Practice

$299/month

Independent practices, clinics and single-site groups

  • Unlimited users
  • 2 data connections — upload plus one scheduled feed
  • 2 intelligence domains of your choice
  • Daily refresh
  • Standard roles and access control
  • CSV / Excel upload and scheduled CSV / SFTP feeds
  • Email support, next business day
  • HIPAA compliant · BAA included
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Most Popular

Health System

$999/month

Multi-site groups, regional health systems and ACOs

  • Unlimited users
  • 6 data connections, including one direct EHR connector
  • 5 intelligence domains
  • Refresh up to hourly
  • Role-based access control, audit logging and saved governance policies
  • Direct EHR connectivity via FHIR R4 / HL7 v2 / vendor API, plus feeds and upload
  • Priority support with 4-hour response, dedicated onboarding
  • HIPAA compliant · BAA included
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Enterprise

$2,499/month

Health systems, payers and multi-region organizations

  • Unlimited users
  • Unlimited data connections across multiple source systems
  • All intelligence domains
  • Near-real-time refresh where the source system supports it
  • Full governance — granular access control, complete audit trail, SSO
  • Multi-EHR direct connectors and custom integration support
  • Named Customer Success Manager, 99.9% uptime SLA
  • HIPAA compliant · BAA included, custom terms available
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Start with the data you already have. Connect your EHR when you’re ready.

What separates the tiers

Six dimensions, all tied to what your organization actually consumes. User count is not one of them.

Data connections

How many sources feed Vizier — uploads, scheduled feeds and direct connectors.

Intelligence scope

How many performance domains are active: revenue, operational, quality, population health, workforce and more.

Refresh cadence

How often Vizier re-evaluates your data, from daily through to near-real-time.

Governance depth

Access control granularity, audit logging, SSO and policy administration.

Integration scope

From a monthly export through to multiple direct EHR connectors with custom work.

Support level

From next-business-day email through to a named CSM and a contractual SLA.

Frequently Asked Questions

What is Founding Customer Pricing?

Founding Customer Pricing is the rate available while Vizier establishes its market presence. Whatever rate you activate on is protected for 24 months from your activation date — it will not increase during that period, even as list pricing rises. After 24 months you move to the then-current rate, and we will tell you well in advance of that happening. There is nothing else to it: no introductory period that expires after three months, no usage cliff, no bundled credits to track.

Is it really unlimited users on every plan?

Yes, on all three tiers. Per-seat licensing penalises exactly the behaviour that makes analytics valuable — the CFO, the operations lead, the quality director and the revenue cycle manager all working from the same findings. Charging for each of them creates an incentive to restrict access, and restricted access is how organizations end up with one analyst as a bottleneck. Tiers scale by data connections, intelligence scope, refresh cadence, governance depth, integration scope and support level instead.

What counts as a data connection?

Any distinct source feeding Vizier. A monthly CSV export is one connection. A scheduled SFTP feed is one connection. A direct EHR connector is one connection. If you connect your EHR and also upload a payer remittance file, that is two. Connections can be reconfigured as your data estate changes — you are not locked into the ones you pick on day one.

What is an intelligence domain?

A performance area Vizier actively evaluates — Revenue, Operational, Quality, Population Health, Workforce, Patient Flow, Financial Performance and Elective. On Practice you choose two; on Health System, five; Enterprise includes all of them. Most organizations start with the one domain tied to the metric they are being measured on this quarter, then add more.

What EHR systems are supported?

Vizier connects to every major EHR via FHIR R4, HL7 v2, OAuth-based APIs, or scheduled exports — direct read-only connectors are live for Epic, Cerner / Oracle Health, AthenaHealth, Allscripts / Veradigm, MEDITECH, NextGen, eClinicalWorks, SystmOne (TPP), and EMIS Health. If your EHR isn't on that list, scheduled feed and manual upload paths are always available as alternatives.

Do I need to connect my EHR before I get value?

No, and we would rather you didn't wait. Start with the data you already have — a monthly export, a payer file, a spreadsheet your team already maintains. Vizier reads it and starts surfacing findings. Direct EHR connectivity is a step you take when the value is proven and your IT team is ready, not a prerequisite. We have never required a six-month integration project before a customer saw a finding.

Is a Business Associate Agreement (BAA) included?

Yes, on every tier — Practice, Health System and Enterprise. It is not an add-on or an upgrade. Any organization handling protected health information should have a signed BAA in place regardless of size. Our standard BAA is executed within one business day of request. Enterprise customers can negotiate custom terms.

How does this compare to Tableau or Power BI?

A Tableau deployment for a mid-size health system typically runs into six figures for implementation, plus per-user licensing, plus the ongoing cost of an analyst to build and maintain the dashboards. Power BI is cheaper on licensing but still depends on analyst time to turn data into something a leader can act on. The more important difference is what you get at the end: a BI tool gives you the ability to build a view and look at it. Vizier evaluates performance continuously and tells you what changed and what deserves attention, without anyone having to think to ask.

How long does setup take?

Uploading your first dataset and seeing findings against it is same-day work, usually under an hour. Full onboarding — connecting the sources you want, configuring alerting, and getting your team oriented — typically runs 24 to 48 hours. Health System and Enterprise customers get a dedicated onboarding specialist through that process.

Can I change tiers later?

Yes. Upgrades take effect immediately at the new rate, and your 24-month founding price protection carries across. Downgrades take effect at the start of the next billing cycle. Practice and Health System are billed monthly with no lock-in; Enterprise agreements are typically annual.

What happens to my data if I cancel?

Your data belongs to you. On cancellation you have 30 days to export everything. After 30 days it is permanently deleted from our systems in line with our retention policy. We do not hold data hostage and we do not charge export fees. Enterprise agreements can define different retention and deletion timelines where regulation requires it.

Is pricing different outside the United States?

Pricing is listed in USD. We serve customers in the United States, United Kingdom, United Arab Emirates, Saudi Arabia, Qatar and the European Union. UK customers can be invoiced in GBP at the prevailing exchange rate; Middle East and EU customers are invoiced in USD. Get in touch for regional invoicing questions.

Ready to see it against your own numbers?

Thirty minutes, your data, and the metric you are actually being measured on.

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